Experienced Parts Advisor – TVC Parts TVC is an all makes supplier of commercial parts and as part of the G-Truck Buying Group has access to one of the worlds largest vehicle parts catalogues from a huge variety of suppliers. Due to the expansion we have a vacancy for an experienced Parts Advisor with a proven background in the commercial or automotive industry to join their team in Mallusk (just off the Sandyknowles Roundabout). You will need excellent customer service skills as you will be working with customers both face to face and over the telephone. Being organised and able to work under pressure, whilst maintaining good attention to detail are also pre-requisites for this role.
Sales and Customer Service • Optimising the sale of all Parts and Accessory products to both internal & external customers. • Picking parts for customer orders and checking availability of stock from various enquiries. • Through in-bound and out-bound telephone enquiries, walk in customers and internet enquiries, you will be developing customer relationships through providing good product knowledge and creating an effective first impression. • Invoice preparation and full explanation of the parts to the customer
The Person As a Parts Advisor, you must be a confident and motivated person who is good at interacting with people and who can represent the company in a professional way. • Previous experience within a Commercial / Automotive dealership, delivering excellent customer service • Enthusiasm and be a fast learner with excellent people skills • Able to work well independently and as part of a team • Good understand of computer packages (Word, Excel etc.) • Great attention to detail • A good multi-tasker • Strong organisational ability • Able to work on your own initiative
This is an unmissable opportunity to develop a career within a successful Commercial Dealership who rewards success and hard work.